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At Cray Kaiser, we believe the relationships we build with our clients make us more than just an accounting firm. Client satisfaction is our number one goal, which is why we solicit feedback each year via an online survey. Through the use of the Net Promoter Score (NPS) method, we are able to determine if “the CK way” is providing our clients with long-term value while developing their loyalty.

We are proud of our most recent NPS score of 94 which indicates our clients are highly satisfied with our services and are likely to recommend Cray Kaiser to their friends and colleagues. We continue to be appreciative of our clients that remain committed to the CK team.

Here’s what our clients are saying:

  • 97% of our clients agree we are courteous and accessible.
  • 88% of our clients feel we meet deadlines.
  • 88% of our clients believe we provide high quality materials and information.

We are thankful to all our clients who participated in the 2020 survey. We promise to do our best to continue to meet and exceed your needs. If you have any questions, please contact us today.

At Cray Kaiser, we’re all about unifying our team around common goals and ambitions. That’s why we made it a priority to not only revisit our Mission, Vision and Core Values, but to share them publicly with our clients and community at large, too.

We are incredibly proud of the Mission, Vision and Core Values that our team created together. Whether you are a member of our staff, a valued client, a trusted partner, or a member of our community, we think each component will resonate with you and your experience working with our firm.

Our Mission

To be the team of trusted advisors for companies and individuals, empowering them to succeed financially and in all aspects of their businesses.

Our Vision

To build a community of businesses and individuals that are proactive, educated and empowered.

Our Core Values

Education: We believe in lifelong learning. The best way to be successful is to empower yourself with knowledge – and then share it with your team and clients.

Integrity: We embody accuracy and sincerity through our work and our actions.

People: We value the person. Everybody on our team has something to offer to the success of our clients and our firm.

Care: We believe the work we do matters because of the people and the businesses it impacts.

Trust: We take pride and ownership in our work, elevating us as teammates and as trusted advisors.

Click here to learn more about CK’s core values.

If our Mission, Vision and Core Values speak to you and you’d like to know more about becoming a part of our team, visit our Join Our Team page.